Reading comprehension

Here are some questions and answers from the article “Working at a hotel” on pages 22-23 in English Now No 86? Match the question on the left with their correct answer on the right.
1. Hi, how can I help you?
a. Yes, I had 2 soft drinks.
2. Do you have a reservation number?
b. I’m in room 317.
3. You have a reservation for 5 nights, is that correct?
c. Just fine, thanks.
4. What’s your room number please?
d. Yes, here it is. I printed the confirmation email.
5. What would you like to eat?
e. Hi, I have a reservation in the name of Annie Hancock.
6. How was your stay?
f. Can I have a cheeseburger and a small salad, please?
7. Did you consume anything from the minibar?
g. Yes, that’s right.
8. Do you accept foreign bank cards?
h. Sure. We also accept American express cards.

Content Score Print